
Why Inefficiency is Costing You More Than You Think
It started with a missed shift. Margaret, a client with early-stage dementia, waited anxiously by her front window. Her caregiver, Daniel, never showed. The registry office, buried in manual schedules and outdated contact lists, hadn’t noticed he’d called out that morning. No one filled the gap. Margaret’s daughter, furious and frightened, called to say they ... Read More


